Utility companies map the full customer journey on the mTab Insight Cloud.

Utilities have the responsibility of providing a world class customer experience and need to continually track customer satisfaction at every touch point from both syndicated and proprietary research. The mTab Insight Cloud is the utility industry’s go-to platform to deep dive into the trends and drivers of customer satisfaction; mTab dashboards allow utility company stakeholders to monitor satisfaction in real-time and make informed decisions on how to improve it.

Some of the Companies We Serve