Even those familiar with crosstab software and cross-tabulation in general may not be familiar with its unique terminology. Terms you may run across include banners, stubs, expected variables and chi-square statistics. An example of cross-tabulation in action can help explain the terms connected with the tool.Crosstab Example: Banners and StubsAn example used by Qualtrics aimed to determine if there were any link between survey respondents’ city of residents and their favorite baseball teams.City of Residence Favorite Baseball Team
Toronto
Blue Jays
Boston Red Sox
New York Yankees
TOTALS
Boston, MA1133751Row percent21.57 %64.71 %13.73 %34.93 %Montreal, Canada2314946Row percent50 %30.43 %19.57 %31.51 %Montpellier, VT22131449Row percent44.9 %26.53 %28.57 %33.56 %TOTALS566030146Column percent38.36 %41.1 %20.55 %100 %Crosstab software could be used to easily create this table, which can be used to explain banners and stubs:
Chi-Square StatisticsThe term chi-square statistics refers to how actual results compare to expected results. For example, the expected results of flipping a coin 100 times would be coming up heads 50 times and coming up tails 50 times. Go through the motions and you may find heads comes up 42 times and tails comes up 58 times, giving you actual results to compare to your expected results.To compute the chi-square statistic for crosstab tables:
Determining a chi-square value for each cell uses the equation:
The chi-square value for tails on your coin flip would translate to:
When variables are related, they typically show a very low probability of 0.05 or 5 percent. If the variables are linked or related, they’re described as “statistically significant.”The tails coin flip equation shows a higher probability of 1.28, or 128 percent, which may lead to the conclusion that the variables are likely independent, or not related. If the variables are independent, or have no link or relationship, they’re described as “non-significant.”Because the expected values may not always be included in the table, another way to check for a relationship is to compare a specific column’s total percent to the cell percent of the row in which you’re interested.If you wanted to find out if the Boston Red Sox were favored heavily by those living on Boston, for instance, you could compare column and row percentages of Red Sox and Boston:
Here you would see the percentage of Boston residents that favored the Red Sox was indeed much higher than the overall percentage of people who favored the Red Sox.While this analysis could provide the hypothesis that there is a relationship between living in Boston and having the Red Sox as your favorite team, it’s dangerous to create other assumptions. You may not be necessarily be able to conclude that people moved to Boston because they liked the Red Sox, or that living in Boston automatically turned you into a loyal Red Sox fan.
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